Article 1 (Purpose)
The purpose of these Terms is to set out the basic matters, including the rights, obligations, and responsibilities between e11u (hereinafter the "Company") and Members, as well as the conditions and procedures for use of the Service, in relation to the use of the English learning application 'English for you! (e11u)' and all related services (hereinafter the "Service") provided by the Company.
Article 2 (Definitions)
(1) The definitions of terms used in these Terms are as follows.
- "Service" means the e11u web and application service that a Member can use regardless of the device used (including all kinds of wired and wireless devices such as PCs and mobile devices).
- "Member" means a person who agrees to these Terms, enters into a service agreement with the Company, and uses the Service provided by the Company.
- "Points" means a virtual accumulation means granted to Members in return for learning activities within the Service, which may be used within the Service in accordance with the methods determined by the Company.
- "Learning Book" means the electronic content and items for English learning that the Company provides through the Service.
(2) Any terms used in these Terms that are not defined in this Article shall be governed by relevant laws and general commercial practice.
Article 3 (Effect and Amendment of the Terms)
(1) These Terms take effect by being posted on the Service screen or otherwise notified to Members by other means.
(2) The Company may amend these Terms to the extent that it does not violate relevant laws such as the Act on the Regulation of Terms and Conditions and the Act on Consumer Protection in Electronic Commerce.
(3) When the Company amends the Terms, it will specify the amended content, the effective date, and the reason for the amendment, and give notice starting 7 days before the effective date. However, in the case of changes that are unfavorable or material to Members, notice will be given at least 30 days in advance and displayed in a manner that is easy for Members to understand.
(4) If, when the Company gives notice of the amended Terms in accordance with the preceding paragraph, it has clearly stated that a Member will be deemed to have consented if the Member does not express their intention by the effective date, and the Member does not expressly indicate a refusal, the Member shall be deemed to have consented to the amended Terms.
(5) A Member who does not agree to the amended Terms may terminate the service agreement (withdraw from membership).
Article 4 (Conclusion of the Service Agreement and Membership Registration)
(1) The service agreement is concluded when the user, after agreeing to these Terms and the Privacy Policy, applies for membership registration through an external authentication means such as a Google account, and the Company accepts such application.
(2) The Company may refuse to accept, or subsequently terminate the service agreement for, any application that falls under any of the following.
- Where the application is made by stealing another person's name or information
- Where false information is entered, or the information required by the Company is not entered
- Where the applicant intends to use the Service in violation of relevant laws or for an improper purpose
(3) A Member may apply to terminate the service agreement at any time through the 'membership withdrawal' function within the Service or via the customer support email, and the Company will process this without delay in accordance with relevant laws.
(4) Upon membership withdrawal, service usage information such as learning progress, points, and owned books will be deleted immediately, except where retention is required under relevant laws, and deleted data cannot be recovered.
Article 5 (Provision and Change of the Service)
(1) The Company endeavors to provide the Service 24 hours a day, 365 days a year.
(2) The Company may temporarily suspend the provision of all or part of the Service in the event of repair, inspection, or replacement of facilities, or a breakdown, interruption of communications, or other significant operational reasons. In such cases, the Company will announce the reason and period in advance. However, where there is an unavoidable reason that prevents prior notice, notice may be given afterward.
(3) The Company may change all or part of the Service it provides in accordance with operational or technical needs, and will give prior notice where the changes are material.
Article 6 (Fees and Points)
(1) Membership registration and the basic learning features of the Service are provided free of charge. However, certain premium content (such as book downloads and supplementary learning resources) may be provided on the condition of paid payment or the use of points.
(2) Points are a virtual accumulation means granted in return for activities within the Service, such as submitting correct quiz answers or completing daily missions. They cannot be refunded in cash or be the subject of transfer or transaction between Members.
(3) If it is confirmed that a Member has acquired points through improper means, the Company may recover or extinguish the relevant points and may restrict the Member's use of the Service.
(4) Matters concerning paid payment, withdrawal of subscription, and refunds shall be governed by relevant laws and the policies separately established by the Company.
Article 7 (Obligations of Members)
(1) A Member shall not engage in any of the following acts.
- Registering false information when applying or making changes
- Stealing another person's information or account
- Infringing the rights, such as intellectual property rights, of the Company or a third party
- Acts that interfere with the stable operation of the Service, such as abnormal access or traffic transmission, access through automated means, and reverse engineering
- Improperly generating points or goods within the Service, or trading them in exchange for consideration
- Other acts that violate relevant laws or these Terms
(2) If a Member violates the preceding paragraph, the Company may take measures such as restricting the use of the Service, terminating the service agreement, and taking legal action in accordance with relevant laws.
Article 8 (Ownership of Intellectual Property Rights)
(1) Copyright and other intellectual property rights in the content and program works — such as text, audio, images, learning items, and books — created by the Company and provided through the Service belong to the Company.
(2) A Member shall not use, for commercial purposes, information obtained through the use of the Service whose intellectual property rights belong to the Company or a provider — by reproducing, transmitting, publishing, distributing, broadcasting, or otherwise using it — or allow a third party to use such information, without the prior consent of the Company.
Article 9 (Disclaimer and Governing Law)
(1) The Company is exempted from responsibility for providing the Service where it is unable to provide the Service due to a natural disaster, war, national emergency, or other equivalent force majeure.
(2) The Company is not responsible for any disruption to the use of the Service caused by reasons attributable to the Member.
(3) The Company is not responsible in connection with the use of services provided free of charge, unless there is a special provision in relevant laws.
(4) The laws of the Republic of Korea shall be the governing law for any dispute arising between the Company and a Member in relation to these Terms and the use of the Service, and any lawsuit relating thereto shall be filed with the competent court under the Civil Procedure Act.